Read Chapter One
What if you could guarantee your customers an amazing experience—and then deliver on that promise every time?
"The foundation of every customer relationship is trust, peace of mind and respect. Jeff’s book gives you a blueprint for earning admiration in how you lead and operate… earning the right to customer-driven growth."
—Jeanne Bliss, CEO and founder of CustomerBliss
Author: Would You Do That To Your Mother?
"I've never seen a more effective and infallible customer experience framework. Whether you are looking to start your CX initiative in exactly the right frame of mind, or establish a stronger foundation for one you already have, this book is (quite literally) guaranteed to help."
—Nate Brown, CXO of Officium Labs and Co-Founder of CX Accelerator
Reviews
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